Most Frequent Questions

• Conditions of participation and cancellation

For the conditions for participation and the general cancellation policy of our office click here. Kindly note cancellation terms often vary from trip to trip so please be informed by our travel consultants for the terms and conditions valid for your own booking.

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• How do I book? 

To make a reservation please contact us by phone/skype or send us an email with the booking you wish to make. Make sure you give us, except passenger name, address and a contact number.

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• Travel insurance

All of our trips are provided with liability insurance. In some packages, we also offer travel insurance and in others it is of your voluntary choice.Consult us for all security packages available (travel, cancellation, etc.).

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• Emergency Phone

All our travel and online reservations are supported with 24/7 emergency contact number. At the same time, we inform you, when delivering the final documents of the tour, with all necessary contact numbers of our partners. Pyramis Holidays is always by your side !!